Frequently Asked Questions

Which shipping methods do you use?
We ship UPS ground. In most cases, packages are delivered the next day after shipment. All orders are shipped directly to your office unless otherwise instructed.

What methods of payment do you accept?
Designer Brochures accepts Visa and Master Card.

What is the turnaround time?
Your order will be processed and shipped within 3 business days after receipt of payment in full.

Can I cancel my order?
Orders can be cancelled without penalty, if we have not started production. There will be a $25 fee for orders cancelled after start of production.

What's your return policy?
If there happens to be an error in the details of the brochures or flyers, that is the fault of Designer Brochures, we will reprint and ship at our expense.

 

© Designer Brochures 2007 Phone: (240) 994-7332 Poolesville, Maryland